Refund Policy

Refund Policy for Richis TV 

Thank you for choosing Richis TV as your preferred streaming platform. We appreciate your business and aim to ensure your satisfaction. Our refund policy stands to clarify how we handle situations where users request refunds.

1. Subscription Cancellations: Users may decide to end their subscriptions with Richis TV at any given time. Nevertheless, please note that we do not offer refunds for subscription cancellations. Once a subscription is made and payment is processed, it remains active until the end of the billed cycle.

2. Auto-Renewal: Auto-renewal charges for ongoing subscriptions are non-refundable. To avoid these charges, we recommend that you turn off the auto-renewal of your subscriptions at least 24 hours before the end of your current subscription period.

3. Free Trial to Paid Plan: We offer a free trial for new users. If you are billed for a subscription after your free trial period ends, we cannot issue a refund. We suggest that you cancel your free trial at least 24 hours before it ends if you decide not to keep your subscription.

4. Unauthorized Use: If your credit card was used without your permission on our service, immediately contact customer support for assistance. Your situation will be reviewed and a refund may be granted depending on the outcome of our review.

5. Service Disruption: In the unlikely event of prolonged service disruption (longer than 72 hours) that is directly caused by issues at our end, affected users may be eligible for a partial refund corresponding to the length of disruption.

6. Changes in Price: If the price of your subscription decreases after you've been billed, we cannot offer a partial refund for the difference in amount. 

Please note, all refund requests are handled on a case to case basis and are subjected to our review. If you request a refund, you must provide us with the reason why you believe a refund is warranted, along with any supporting evidence. Richis TV reserves the right to approve or deny refunds based on the findings of thorough investigations.

Contact our customer support at info@richistv.com if you have any further inquiries or if you need help with a refund request. Thank you for understanding our refund policy, and we hope you enjoy your experience with Richis TV.

This policy is subject to change, and the updated policy will be published on our website. 

Effective Date: [Date]

Richis TV reserves the right to modify this refund policy. Any changes to this policy will be published on our website, and by continuing to use our service, you agree to these changes.

Remember to enjoy streaming unlimited entertainment content on Richis TV, and we thank you for your continued support.